Return Policy

Welcome to our hassle-free return policy. If you are not satisfied with your purchase due to some reason, you may return it for a credit coupon. Please return unworn, unwashed merchandise with all tags as it is attached in the original box packing within 15 days of delivery. You will be issued a credit coupon only for the item(s) you are returning.  This coupon can be used for a future purchase on

Guidelines for returns

  • Due to the intimate nature and hygienic standards of certain items, we regret that it is not possible for us to accept returns on opened boxes of briefs, boxers, vests, panties, camisole,bra,trunks,socks or any lingerie set that includes any intimate wear. If these items are returned to us they will be sent back to you at your cost expense.
  • Gift box charges won't be refunded if goods are returned.  Also, any replacements you've asked will not be sent in a gift box. 
  • Products that are sold as packs cannot be returned as individual items.
  • All items bought thru special discounts, promotions, stock clearance etc will not be entitled for return.
  • Merchandise that has been washed/worn/soiled/without original tags and packing will not be eligible for returns.

Instructions to return merchandise

  1. Put the item(s) you intend to return along with the original invoice, product tags and product packaging in a shipping box.
  2. Seal the box securely.
  3. Send us the packed box through your preferred courier service.  Ensure that the following address is securely pasted on the box:

No-60/1, Manasabha Palace Complex,

Shop No-1 & 2, Sulthanpalya, R.T Nagar Post,

Bangalore - 560032, Karnataka, India.

  1. Once you have couriered the box, send us an email at to inform us about the shipment you are returning.  Please include your original order ID number in the email.
  2. We will notify you via e-mail of your credit coupon details within 10 working days of receiving your courier.

You are responsible for the return shipping and to ensure that the products reach us in good condition.  Our support and quality team will re-check the products to ensure they comply with our returns guidelines. We will then notify you with your credit coupon code.

In the unlikely event that we have inadvertently sent you incorrect merchandise or you received damaged merchandise, please notify us immediately.  We will reimburse you for the cost of returning the package to us, and we will not charge you for the shipping costs of replacing the merchandise.

In case you require a refund, we will process your request once the product is received at our warehouse.

Please return the merchandise to the below address:

No-60/1, Manasabha Palace Complex,

Shop No-1 & 2, Sulthanpalya, R.T Nagar Post,

Bangalore - 560032, Karnataka, India

The value of the credit coupon will be determined based on the value of the returned merchandise minus shipping and Cash on delivery charges if applicable. Initial shipping charges is not refundable.